Privacy Policy
Effective Date: 28 July 2026
Last Updated: 28 July 2026
SoftHustleLab respects your privacy and is committed to handling personal information responsibly.
This Privacy Policy explains how we collect, use, store, share, transfer, and protect information when you visit SoftHustleLab.com, complete a quiz, submit a form, request a resource, subscribe to emails, interact with our content, or use a link provided by us. SoftHustleLab is a digital educational and affiliate marketing brand operated by NajahaBiz, a registered business in Malaysia under SSM Registration Number NS0108193-A. In this Privacy Policy, “we,” “us,” and “our” refer to NajahaBiz as the operator of SoftHustleLab.
1. Scope of This Privacy Policy
This Privacy Policy applies to information processed through:
Our website.
Quizzes, surveys, and forms.
Landing pages and subscription pages.
Email communications and newsletters.
Guides, downloads, and educational resources.
Advertisements and social-media content.
Affiliate and referral links.
Redirect links associated with our content.
This Privacy Policy applies only to SoftHustleLab and related services that refer to it. Other websites or brands operated by NajahaBiz may have their own privacy policies reflecting their respective activities.
Third-party websites, platforms, sellers, affiliate networks, and service providers operate under their own privacy policies and practices.
2. Information We Collect
We may collect information that you voluntarily provide, including:
Your name.
Your email address.
Quiz, survey, and form answers.
Your interests, preferences, and selected options.
Subscription and communication preferences.
Questions, feedback, and support enquiries.
Information submitted when requesting a result, guide, resource, or recommendation.
Testimonials, reviews, or other material that you voluntarily provide.
We may also collect limited technical information automatically, including:
Internet Protocol address.
Browser type and version.
Device type and operating system.
General or approximate location.
Date and time of access.
Pages viewed and time spent on the website.
Referring website, advertisement, email, platform, or link.
Email-open and email-click information, where enabled.
Cookie, pixel, tag, and similar technology information.
Affiliate or referral identifiers.
Link-click and redirect information.
Security, diagnostic, and server-log information.
Please do not submit sensitive personal information through general quizzes, forms, or emails unless we specifically request it and it is reasonably necessary.
3. How We Use Information
We may use information to:
Provide a requested quiz result.
Deliver a guide, resource, recommendation, or next-step information.
Respond to questions, feedback, and support requests.
Send requested educational content.
Manage subscriptions and communication preferences.
Send promotional or affiliate-related communications where permitted.
Personalise content and recommendations.
Organise contacts using tags, categories, or segments.
Operate, maintain, and improve our website and services.
Understand how visitors interact with our content, emails, and links.
Measure website, email, advertising, and campaign performance.
Measure affiliate referrals, registrations, purchases, or commissions.
Maintain link and redirect security.
Detect spam, fraud, abuse, security threats, or technical problems.
Maintain appropriate business, security, tax, and legal records.
Comply with legal and regulatory obligations.
Establish, exercise, or defend legal rights.
We will not use personal information for a materially unrelated purpose without providing appropriate notice or obtaining consent where required.
4. Quiz Answers and Personalisation
Quiz or survey answers may be used to:
Generate or deliver your result.
Identify educational content that may be relevant to you.
Recommend a possible next step.
Place your contact record into an appropriate category or segment.
Personalise future emails or communications.
Understand the general interests of our audience.
Our quiz results are provided for general educational and informational purposes. They are not professional assessments, diagnoses, guarantees, or decisions that produce legal or similarly significant effects. You remain responsible for deciding whether any recommendation, product, service, or strategy is suitable for your circumstances.
5. Email and Marketing Communications
When you request a quiz result, guide, or resource, we may send communications reasonably necessary to fulfil that request. Where required by applicable law, we will request appropriate consent before sending marketing communications.
When you subscribe to our emails, you may receive:
Educational content.
Quiz-related or next-step information.
Website and content updates.
Product or service recommendations.
Promotional communications.
Affiliate-related communications.
Necessary administrative, security, or service-related messages.
Marketing emails will include an unsubscribe method. You may stop receiving marketing emails at any time by using the unsubscribe link included in an email or by contacting us using the details at the end of this Privacy Policy. After you unsubscribe, limited information may be retained on a suppression list to help ensure that further marketing emails are not sent to you.
6. Cookies, Analytics, and Advertising
We and our service providers may use:
Essential cookies.
Analytics cookies.
Advertising cookies.
Pixels and tags.
Web beacons.
Local storage.
Server logs.
Link identifiers.
Similar tracking technologies.
These technologies may be used to:
Operate and secure the website.
Remember preferences or settings.
Understand visitor activity.
Analyse website and content performance.
Measure email engagement.
Measure advertisements and conversions.
Attribute affiliate or referral activity.
Complete and measure redirects.
Detect fraud, spam, or misuse.
Diagnose technical problems.
We may use advertising and analytics services provided by platforms such as Google, Meta, Microsoft, TikTok, and similar providers. These platforms may process device information, cookie or advertising identifiers, advertisement views, clicks, page interactions, general location, and conversion information according to their own privacy policies. Where required by applicable law, we will request consent before using non-essential analytics, advertising, or personalisation technologies. You may also manage certain cookies through available consent settings or through your browser or device settings. Disabling cookies may affect some website features.
7. Affiliate Links and Redirects
Our webpages, emails, guides, quiz results, landing pages, advertisements, videos, and social-media content may contain affiliate links.
When you interact with an affiliate link:
A seller, platform, or affiliate network may use cookies or referral identifiers.
The third party may recognise us as the referral source.
We may receive limited information confirming a click, registration, subscription, purchase, commission, or other qualifying action.
NajahaBiz may receive compensation.
Using an affiliate link will normally not create an additional charge for you. We may use ClickHar.com as a branded redirect domain to organise, manage, shorten, measure, secure, or redirect links. Not every redirect link is an affiliate link. When a redirect link is used, limited technical information may be processed to complete the redirect, maintain security, detect misuse, diagnose broken links, and measure referrals.
We do not directly collect or store complete payment-card information in connection with third-party affiliate purchases. Payment and checkout information is normally processed by the relevant seller or payment provider. After you reach a third-party destination, that destination’s own privacy policy and terms govern its collection and use of information.
8. Service Providers and Information Sharing
Our website, quizzes, landing pages, email automation, and contact-management activities may be operated using Systeme.io and other service providers.
We may provide limited information to providers that assist with:
Website and landing-page operation.
Hosting and technical infrastructure.
Email delivery and automation.
Contact and subscriber management.
Analytics and performance measurement.
Advertising and conversion reporting.
Security, spam, and fraud prevention.
Link management and redirects.
Affiliate tracking and commission reporting.
Cloud storage.
Accounting, legal, or professional support.
These providers may process information only as reasonably necessary to perform their services, subject to their agreements, security practices, policies, and applicable laws.
We may also disclose information:
When required by law or lawful government request.
To investigate fraud, abuse, or security incidents.
To protect our rights, visitors, systems, or business.
To establish, exercise, or defend legal claims.
In connection with a lawful business restructuring, sale, or transfer.
We do not sell names or email addresses for monetary payment, and we do not rent mailing lists.
9. International Transfers, Retention, and Security
Some service providers may process or store personal information outside Malaysia or outside the country where a visitor is located. Where information is transferred internationally, we will take reasonable steps to use appropriate providers and lawful safeguards where required. Privacy and data-protection laws in another country may differ from those in your location.
We retain information only for as long as reasonably necessary to:
Fulfil the purposes described in this Privacy Policy.
Provide requested content and communications.
Manage subscriptions and unsubscribe requests.
Maintain security and prevent fraud.
Keep appropriate affiliate, tax, business, and legal records.
Resolve disputes and comply with legal obligations.
When information is no longer reasonably required, it may be deleted, anonymised, aggregated, or securely disposed of. We use reasonable administrative, organisational, and technical measures designed to protect information against unauthorised access, loss, misuse, alteration, destruction, or disclosure.
No website, email system, redirect service, internet transmission, or electronic-storage method can be guaranteed to be completely secure. If a personal-data breach occurs, we will investigate and respond to the incident and notify affected individuals or relevant authorities where required by applicable law.
10. Your Rights, Children, Changes, and Contact
Depending on your location and applicable law, you may have the right to:
Request access to personal information held about you.
Request correction of inaccurate or incomplete information.
Withdraw consent where processing relies on consent.
Request deletion of certain information.
Object to or restrict certain processing.
Request data portability where applicable.
Object to direct marketing.
Unsubscribe from marketing communications.
Submit a complaint to an appropriate data-protection authority.
We may request reasonable information to verify your identity before responding to a privacy request.
Privacy rights may be subject to legal exceptions, security requirements, and record-retention obligations. Our website and general quizzes are intended for adults and are not directed to children under 18 years old. We do not knowingly request personal information from children through our general forms or email subscriptions.
We may update this Privacy Policy when our website, technologies, email practices, advertising activities, affiliate relationships, service providers, business operations, or legal obligations change. The revised version will be published on this page, and the “Last Updated” date will be changed.
For questions, privacy requests, complaints, or concerns, contact:
Brand: SoftHustleLab
Reg. Business & Operator: NajahaBiz (NS0108193-A)
Country of Operation: Malaysia
Business Location: Kota Bharu, Kelantan, Malaysia
Privacy Contact Email: support@softhustlelab.com